Globalization enables many high-tech manufacturing firms to have more reverse logistics demand; reverse logistics is further complicated when operating in a multinational setting. High-tech manufacturing firms thus must have an adequately large in-house fleet size as well as warehousing and advanced IT management systems to accommodate this unpredictable and large demand in reverse logistics. This study focuses the role, challenges and management level of the case study company in the reverse logistics of the supply chain. Also, it reviews the performance and related data, and sets up the development strategy of the case study company of reverse logistics.
