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Please use this identifier to cite or link to this item: http://ir.ncue.edu.tw/ir/handle/987654321/16009

Title: 通信產業知識管理創新關鍵成功因素之研究
A Study on the Critical Success Factors of Knowledge Management Innovation in the Telecommunication Industry
Authors: 許如玉;林綺美;葉為寬;黃木榮
Contributors: 資訊管理學系
Keywords: 知識管理;通信產業;分析階層程序;創新策略;顧客關係管理
Knowledge management;Telecommunication industry;Analytical hierarchy process;AHP;Customer relationship management;CRM
Date: 2006-03
Issue Date: 2013-04-22T07:39:12Z
Publisher: 臺灣大學資工系資訊學會
Relation: 中華民國資訊學會通訊, 9(1): 23-39
Appears in Collections:[資訊管理學系所] 期刊論文

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